Portfolio – Showcasing My Work & Business Transformations
AI | VoIP | CRM | Digital Growth | Business Automation
15+ Years of Experience | AI & VoIP Solutions Expert | Data-Driven Growth Strategies
15+ Years Experience
Fully Remote
Flexible Engagement
Why My Work Stands Out
I bring a unique combination of technical expertise and business acumen to help your organization thrive.
✅ Optimized business workflows using AI-driven automation
✅ Implemented scalable VoIP solutions for global enterprises
✅ Developed intelligent CRM platforms for seamless business operations
✅ Increased online visibility through SEO & AI-powered marketing strategies
✅ Helped businesses scale by integrating cutting-edge automation tools
🔹 Want to implement similar solutions for your business?
Scaling The VoIP Shop: 14 Years of Digital Transformation in Telecom & AI
Case Study: 2011 - 2025
A strategic journey transforming a startup into a scalable telecom powerhouse–powered by CRM innovation, VoIP expertise, and AI-driven growth.
The VoIP Shop, Leicester, UK, 2011 — 2025
🎯 Project Summary
From a one-person startup to a 21-member operation, I played a leading role in growing The VoIP Shop across every major business function–engineering, marketing, systems, and operations. This 14-year journey represents multiple careers within one company, each focused on business impact.
👨💼 Strategic Roles Played
Leading telecom operations and VoIP infrastructure management
Managing digital marketing and developing web solutions
Developing custom CRM solutions with AI automation
Analyzing and optimizing business processes
Serving as lead VoIP engineer and IT manager
📊 Quantifiable Results
| Metric | Growth Achieved | Progress |
|---|---|---|
|
🌐 Website Traffic |
+400% (25K → 120K/month)
|
|
|
📥 Inbound Leads |
+300% increase
|
|
|
⚙️ CRM Automation |
+60% process automation
|
|
|
💰 Revenue Growth |
+40% over 4 years
|
|
|
👥 Team Expansion |
From 1 to 21 employees
|
|
|
🔁 Client Retention |
AI-generated briefs in minutes
|
|
Key Areas of Impact
Transforming multiple areas of the business through specialized expertise and strategic initiatives
- Designed & maintained scalable VoIP networks (3CX, BroadSoft, FreePBX, MS Teams)
- Reduced network downtime by 50% through proactive diagnostics
- Led onboarding of over 7,000 users and 8,000 devices
- Architected a full CRM tailored for telecom operations
- Automated workflows, billing, provisioning & support tickets
- Enabled a 60% reduction in manual tasks through smart triggers
- Increased search rankings via local SEO, on-page optimization, and Google Ads
- Generated 300% more qualified leads through content and performance campaigns
- Designed high-converting landing pages (+45% CR uplift)
- Developed SOPs, BPMN workflows, and business intelligence dashboards
- Implemented KPI-based reporting and decision-making frameworks
- Streamlined internal systems, boosting productivity and team collaboration
- Built and launched 6+ niche product sites (3CX, Teams, CRM, Compare, SIM)
- Migrated CMS for faster editing and SEO scalability
- Integrated CRMs, billing, SMS, and VoIP systems into unified platforms
- Hired across 5 departments (VoIP, CRM, Billing, Marketing, Support)
- Reduced time-to-fill by 25% and improved post-hire retention to 95%
- Built a remote onboarding framework that reduced ramp-up time by 30%
Modular Project Case Studies
CRM Integration for Sales Enablement
Challenge
TheVoIPShop's sales team was using spreadsheets and disconnected tools, resulting in lead loss, poor follow-up, and no centralized insights.
Solution
- Develop a customer CRM to streamline operations
- Customized modules for lead tracking, product quotes, and ticketing
- Integrated VoIP call logs with CRM records
Results
- 60% faster lead esponse time
- 90% improvement in data quality
- Centralized dashboard for pipeline visibility
AI-Powered Chatbot for Customer Support
Challenge
Customer service team was overwhelmed with repetitive Tier-1 queries and delayed response time.
Solution
- Designed and deployed an AI-based chatbot using Dialogflow
- Integrated with website and ticketing system
- Trained bot with 100+ business-specific intents
Results
- 40% reduction in live chat load
- 24/7 automated support
- Improved customer satisfaction scores
Website Revamp + SEO Growth
Challenge
Outdated website structure, low conversion rates, and poor organic visibility.
Solution
- Rebuilt website with WordPress CMS
- Implemented schema markup and SEO-optimized URLs
- Created 15+ targeted landing pages based on services
Results
- 120% increase in organic traffic in 6 months
- Bounce rate reduced by 35%
- Top 3 rankings for 10+ VoIP keywords
VoIP System Architecture Overhaul
Challenge
Legacy PBX system causing high call drop rates and scalability issues.
Solution
- Migrated infrastructure to 3CX cloud-based PBX
- Integrated VoIP with CRM and call routing logic
- Setup admin-level dashboards for monitoring and reports
Results
- 99.9% system uptime
- 25% cost reduction in telephony operations
- Enhanced call logging and tracking for support
Remote Recruitment & Hiring System
Challenge
Hiring was disorganized and manual, with no clear tracking or onboarding process.
Solution
- Implemented Applicant Tracking System (ATS) integrated with job boards
- Designed branded onboarding flows
- Trained internal HR on digital hiring best practices
Results
- Time-to-hire reduced by 50%
- Increased qualified applicant pool by 3x
- Streamlined digital onboarding
Business Process Optimization
Challenge
Disjointed internal systems and lack of performance visibility.
Solution
- Developed SOPs and BPMN workflows
- Implemented KPI-based reporting frameworks
- Created business intelligence dashboards
Results
- Improved operational efficiency
- Enhanced cross-team collaboration
- Faster data-driven decision-making
🛠️ Key Project Websites
| Project Title | Website | Role |
|---|---|---|
|
🌐 Telecom Website |
.thevoipshop.co.uk |
Lead CSM Developer & Marketer |
|
🛠️ CRM for Telecom |
.thevoipshop.online |
CRM Dev Manager |
|
⚙️ 3CX Phone System |
.hostedpbxphonesystem.co.uk |
Lead Developer |
|
⚙️ Microsoft Teams Integration |
.microsoftteamsphonesystem.co.uk |
Lead Developer |
|
📥 Phone System Comparison Tool |
.comparephonesystems.co.uk |
Lead Developer |
|
📈 Mobile SIM Services |
.thevoipshop.site |
Lead Developer |
SEO Case Study: 400% Organic Traffic Growth for a B2B SaaS Brand
Strategic SEO Implementation
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Brand Development (New Identity & Logo)
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Web Design & Development
-
SEO Strategy & Research
-
On-Page SEO
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Technical SEO
-
Core Web Vitals Optimization
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Link Building & Off-Page SEO
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Competitor Analysis & Benchmarking
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Content Writing
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Blog Management
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Local Page Optimization
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Google Business & Maps SEO
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Social Media Management
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Conversion Rate Optimization (CRO)
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PPC (Pay-Per-Click)
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Hosting & Technical Support
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Analytics & Performance Tracking
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Strategic SEO Scaling
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Voice Search & AI SEO
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AI-Powered SEO & Automation
- GDPR & Privacy-First SEO
| Keywords | Ranking |
|---|---|
|
VoIP Phone System |
1 |
|
Cloud VoIP Phone System |
1 |
|
Business VoIP Phone Systems |
1 |
|
Hosted VoIP Phone System |
1 |
|
AI VoIP Phone System |
1 |
|
Business Phone Systems |
1 |
|
VoIP For Small Business |
1 |
|
Remote Working Phone System |
1 |
|
VoIP CRM Integration |
1 |
|
Small Business Phone System |
1 |
Organic Traffic
Visits Per Month - 278,978
Total Count of SERP - 7,303
Featured Snippet
Visits Per Month - 99,780
Total Count of SERP - 428
Lead Generation
Lead Per Month - +450
Total Count of SERP Lead - 15
Why This Project Stands Out
A 14-year transformation journey across VoIP, CRM, AI automation, marketing, and operations—scaling a telecom startup into a digital powerhouse.
From hands-on engineering to high-level strategy, I led full lifecycle execution across:
- VoIP infrastructure and operations
- Custom AI-powered CRM architecture
- Full-funnel SEO and marketing automation
- Remote team scaling and leadership
- Business intelligence dashboards & analytics
This transformation proves what’s possible with cross-functional ownership, data-driven execution, and a growth-first mindset.
“I don’t just deliver. I scale, automate, and empower.”
Ready to scale your business like this?
Let’s turn your vision into a high-performing, AI-powered, customer-winning operation.
Schedule a Free Consultation
Book a 30-minute consultation to discuss your business needs and potential solutions.
Request a Custom Strategy
Get a tailored plan for your specific business needs and growth goals.
Contact Information
📞 +447448135897
📧 hello@bhavpro.com
📍 Leicester, United Kingdom
My Projects & Solutions
AI & Business Automation Projects
Revolutionizing Business Processes
AI-Powered Chatbots & Virtual Assistants
✅ Developed AI-driven chatbots for 24/7 automated customer support, reducing manual responses by 70%
✅ Built multilingual chatbots capable of handling real-time conversations in multiple languages
✅ Integrated chatbots into websites, CRM platforms, and VoIP systems for seamless operations
Case Study: A telecom company integrated an AI chatbot, resulting in 30% more leads, a 40% faster resolution rate, and a 60% reduction in customer service costs.
AI-Based Lead Generation & Sales Automation
✅ Created predictive lead scoring models using machine learning, boosting conversion rates by 300%
✅ Automated sales funnel workflows to track lead behavior and personalize outreach based on AI insights
✅ Developed AI-generated content personalization strategies that improved customer retention by 45%
Case Study: A SaaS company improved its customer acquisition by 35% and cut marketing costs by 20% using AI-driven sales automation.
VoIP Cloud Telecom Solutions & CRM Integration Services
Enhancing Communication & Business Efficiency
Enterprise VoIP Infrastructure Setup & Optimization
✅Designed and deployed VoIP infrastructures for businesses with 500+ employees, improving connectivity and uptime.
✅Integrated cloud-based PBX, SIP Trunking, and AI-powered VoIP analytics.
✅Reduced international call costs by 35% through strategic VoIP call routing.
Case Study: A multinational enterprise saved £250,000 annually by transitioning to an AI-optimized VoIP system.
Unified Communication Systems
✅ Created unified communication platforms by integrating VoIP, CRM, and collaboration tools such as Microsoft Teams and Slack.
✅ Enabled multi-channel communication, including voice, video, and messaging, for seamless business operations.
✅ Increased team productivity by 25%, with faster response times and improved collaboration.
Case Study:A multinational organization enhanced team collaboration and reduced response times by 30% through a unified VoIP and CRM communication system.
Cloud-Based VoIP Solutions
✅ Designed and deployed scalable VoIP systems, ensuring seamless communication across global teams.
✅ Integrated advanced cloud PBX systems with AI-powered features for enhanced connectivity and reliability.
✅ Reduced telecommunication costs by 40% through optimized VoIP routing and efficient usage of resources.
Case Study: An international company achieved £300,000 in annual savings by transitioning to a cloud-based VoIP system with built-in analytics and automation.
CRM Integration with VoIP Systems
✅ Seamlessly integrated VoIP functionalities into popular CRMs like Salesforce, HubSpot, and Zoho for improved workflows.
✅ Enabled click-to-call features, automated call logging, and real-time interaction tracking directly within CRM platforms.
✅ Increased sales team efficiency by 30% through streamlined communication and data-driven insights.
Case Study: A sales-driven organization improved customer follow-up rates by 40% by connecting their VoIP solution with their CRM for real-time lead management.
Telecom SaaS Platform
Innovative Solutions for Scalable Telecommunication Services
Custom Telecom SaaS Development
✅ Designed and delivered bespoke SaaS platforms to streamline telecom service operations.
✅ Integrated robust billing, subscription management, and customer support modules into unified platforms.
✅ Reduced operational costs by 30% through automation of repetitive tasks and efficient workflows.
Case Study: A telecom provider increased customer satisfaction rates by 45% after deploying a custom SaaS platform with streamlined support and billing features.
Cloud-Based Telecom Management
✅ Transitioned telecom services to secure and scalable cloud-based systems.
✅ Provided real-time monitoring and management tools for enhanced service delivery.
✅ Achieved 99.9% uptime reliability, boosting customer trust and retention.
Case Study: A regional telecom company reduced infrastructure costs by 40% while improving system uptime after migrating to a cloud-based SaaS platform.
AI-Driven Insights & Analytics
✅ Implemented advanced analytics modules to monitor performance metrics and customer behavior in real time.
✅ Leveraged AI-powered insights for data-driven decision-making, leading to improved service offerings.
✅ Increased average revenue per user (ARPU) by 20% through targeted service optimization.
Case Study: A telecom operator achieved a 25% rise in revenue after introducing AI-driven analytics to predict customer needs and tailor service packages.
Scalable Solutions for Telecom Providers
✅ Developed scalable SaaS platforms supporting rapid growth and expanding user bases.
✅ Enabled seamless integration with CRM, VoIP, and other telecom infrastructure systems.
✅ Delivered flexible architecture allowing customization based on unique business requirements.
Case Study: A fast-growing telecom startup scaled its user base from 10,000 to 50,000 users within a year by leveraging a highly scalable SaaS platform.
CRM Development & Business Workflow Automation
Streamlining Processes & Enhancing Customer Engagement
Custom CRM Solutions for Telecom & SaaS Businesses
✅Built custom CRM platforms with end-to-end automation for customer interactions, invoicing, and lead tracking.
✅Integrated CRM with VoIP, AI chatbots, and digital marketing tools for seamless operations.
✅Deployed automated customer feedback loops, improving service quality by 50%.
Case Study: A telecommunications provider improved its customer retention from 75% to 98% using an AI-driven CRM.
AI-Powered CRM Workflow Automation
✅Implemented AI-driven CRM insights for customer behavior analysis and automated decision-making.
✅Deployed AI-based predictive analytics that increased upselling opportunities by 25%.
✅Reduced manual CRM tasks by 60%, improving efficiency and reducing costs.
Case Study: A financial services company saved 15+ hours per week through AI-based CRM automation.
Data-Driven Performance Tracking
✅ Integrated CRM systems with advanced analytics to monitor customer interactions and team performance.
✅ Provided actionable insights through real-time dashboards and KPI tracking, optimizing business strategies.
✅ Improved decision-making accuracy by 30%, boosting revenue growth and team accountability.
Case Study: A financial services firm grew its client base by 20% by utilizing analytics-driven customer insights for personalized service delivery.
Scalable CRM & Workflow Platforms
✅ Developed scalable CRM and automation platforms to support growing businesses and expanding teams.
✅ Enabled customization of workflows and dashboards to align with specific organizational goals.
✅ Increased operational scalability by 50%, allowing businesses to adapt to market changes efficiently.
Case Study: A technology startup scaled its operations successfully, onboarding 100% more users within a year using a scalable CRM and workflow solution.
SEO, Digital Marketing & Lead Generation
Boosting Online Visibility & Conversions
High-Performance SEO Optimization for Business Growth
✅Achieved 400% increase in organic website traffic using AI-driven keyword research, on-page SEO, and link-building strategies.
✅Optimized technical SEO, improving website speed, mobile-friendliness, and indexing performance.
✅Enhanced local SEO visibility, driving more customers to physical stores and service areas.
Case Study: A retail brand improved its monthly website traffic from 25,000 to 120,000 visitors in under a year, increasing monthly revenue by 50%.
AI-Powered Digital Marketing & Paid Advertising
✅Managed Google Ads, Facebook Ads & LinkedIn PPC campaigns, reducing cost per acquisition (CPA) by 35%.
✅Developed AI-driven audience segmentation and retargeting campaigns, improving ad engagement by 50%.
✅Designed high-converting landing pages, increasing conversion rates by 45%.
Case Study: A B2B service company achieved a 5X ROI from PPC campaigns using AI-powered ad optimization.
Targeted Digital Advertising Campaigns
✅ Designed high-performing PPC campaigns with strategic ad placements on platforms like Google Ads, Facebook, and LinkedIn.
✅ Utilized audience segmentation for precise targeting, optimizing click-through rates and reducing cost-per-acquisition.
✅ Achieved 35% higher ROI for clients by continuously refining ad creatives and targeting strategies.
Case Study: An e-commerce startup saw a 60% increase in online sales by implementing targeted PPC campaigns across multiple platforms.
Lead Generation Strategies
✅ Created and executed effective lead generation campaigns with compelling landing pages and gated content.
✅ Incorporated AI-powered tools to automate lead scoring, nurturing, and conversion tracking.
✅ Generated 300% more qualified leads through optimized campaign funnels and tailored outreach efforts
Case Study: A software company expanded its client base by 20%, achieving record-breaking lead-to-client conversion rates, thanks to advanced lead generation methodologies
Performance Analytics & Optimization
✅ Delivered real-time analytics dashboards to monitor campaign performance and refine strategies.
✅ Conducted A/B testing of campaigns for continuous optimization and better results.
✅ Improved campaign engagement rates by 25%, ensuring impactful and data-driven marketing efforts.
Case Study: A nonprofit organization increased donor contributions by 40% through analytics-driven enhancements to its digital campaigns.
Social Media Optimization (SMO) Expertise
✅ Crafted engaging and platform-specific content strategies to boost brand visibility across social media platforms like Instagram, Facebook, and LinkedIn.
✅ Increased audience engagement by 45% through optimized posting schedules, hashtags, and trend analysis.
✅ Leveraged social media analytics to refine campaigns and maximize reach.
Case Study: A local business achieved 300% growth in followers and a 50% boost in sales after implementing a comprehensive SMO strategy.
Web Design, Development & Hosting
Creating Powerful Digital Experiences
Custom Web Design for Brand Identity
✅ Crafted visually stunning and user-centric designs tailored to reflect unique brand personalities.
✅ Implemented responsive and mobile-friendly layouts, ensuring seamless experiences across all devices.
✅ Designed intuitive navigation to boost user engagement and conversion rates.
Case Study: A growing boutique fashion brand achieved a 200% increase in online engagement after launching a custom-designed website. Visitors highlighted the intuitive navigation and visually appealing layout as key features driving their repeat visits.
End-to-End Web Development Solutions
✅ Delivered dynamic, scalable websites with robust front-end and back-end architecture.
✅ Expertise in CMS platforms, including WordPress, custom-built solutions, and other open-source systems.
✅ Integrated essential features like e-commerce functionality, blogs, and interactive media for diverse business needs.
Case Study:
An e-commerce startup successfully scaled its operations after the development of a robust website with integrated payment gateways and inventory management tools. Within 6 months, their online sales increased by 150%, and customer reviews praised the seamless shopping experience.
Secure & Scalable Hosting Services
✅ Provided reliable hosting solutions with guaranteed uptime, advanced data security, and backup systems.
✅ Customized hosting environments tailored to meet specific business scalability requirements.
✅ Maintained high-speed performance for websites, optimizing both user experience and search engine rankings
Case Study: A tech consultancy firm reduced its website downtime to less than 0.5% annually after migrating to a scalable hosting solution. This improvement directly contributed to increased client inquiries and higher retention rates.
CMS Integration & Optimization
✅ Seamless integration of content management systems for effortless updates and flexibility.
✅ Performance optimization tailored to CMS platforms like WordPress, Joomla, and custom-built solutions.
Case Study:
A regional healthcare provider enhanced its online presence by integrating a custom CMS that allowed real-time updates on service availability. This resulted in a 70% reduction in manual inquiries and improved customer satisfaction with up-to-date information.
Video & Multimedia Content Creation
Engaging Audiences Through Dynamic Storytelling
Custom Video Production for Brand Growth
✅ Delivered fully tailored videos, including promotional, explainer, and corporate videos, designed to amplify brand messages.
✅ Expertise in crafting engaging scripts, visuals, and animations that resonate with target audiences.
✅ Integrated storytelling techniques to increase audience engagement and retention rates.
Case Study: A retail brand saw a 120% increase in website traffic and social media engagement after launching a series of promotional videos highlighting their products
Post-Production & Visual Enhancements
✅ Delivered advanced editing, sound design, and motion graphics for polished, professional outputs.
✅ Achieved seamless integration of subtitles, special effects, and branded overlays for higher audience recall.
✅ Optimized content formats for platforms like YouTube, Instagram, LinkedIn, and TikTok.
Case Study:
An educational platform achieved 80% more course enrollments by releasing visually appealing explainer videos optimized for social media sharing
Interactive Multimedia & Immersive Content
✅ Developed engaging interactive video content, including clickable videos and immersive 360-degree experiences.
✅ Successfully blended multimedia presentations with dynamic animations for compelling storytelling.
✅ Provided innovative solutions for virtual events and interactive marketing campaigns.
Case Study: A tech company boosted its lead generation by 35% through interactive video campaigns, creating personalized user experiences that increased conversion rates.
Performance Analytics & Optimization
✅ Offered real-time insights on video performance metrics, from views and engagement to conversions.
✅ Used A/B testing for constant refinement of video content and strategy.
✅ Enhanced user engagement through content designed based on audience preferences.
Case Study:
A nonprofit organization improved donation conversion rates by 40% after analyzing video performance metrics and optimizing storytelling techniques.
Remote Recruitment & Technical Training
Building High-Performing Distributed Teams
Remote Recruitment Strategies
✅ Designed and implemented efficient recruitment processes for remote team hiring.
✅ Leveraged AI-powered tools to streamline candidate screening and selection.
✅ Reduced time-to-hire by 40%, ensuring timely onboarding of top talent.
Case Study:
A technology firm successfully scaled its global team by hiring 30 qualified professionals in under 3 months, boosting project completion rates by 25%.
Customized Technical Training Programs
✅ Developed tailored training programs to upskill teams in cutting-edge tools and technologies.
✅ Delivered role-specific training that aligns with organizational goals and industry standards.
✅ Enhanced team productivity by 35% through focused technical training.
Case Study:
A software development company improved its product delivery timeline by 20% after training its engineers on a new agile methodology.
Global Talent Acquisition
✅ Specialized in sourcing diverse talent from a global pool, fostering an inclusive workforce.
✅ Successfully matched candidates to specific roles, achieving 95% retention in remote teams.
✅ Optimized recruitment pipelines to reduce costs associated with global hiring.
Case Study: An e-commerce business expanded its operations across 4 regions, building a fully remote team while cutting recruitment costs by 30%.
Seamless Virtual Onboarding & Team Integration
✅ Designed engaging virtual onboarding processes to integrate new hires effectively.
✅ Provided continuous learning resources and mentorship for sustained professional growth.
✅ Improved employee satisfaction rates by 50%, ensuring long-term commitment.
Case Study: A multinational corporation saw higher team morale and productivity after implementing structured virtual onboarding programs for their distributed workforce.
SMS Integration & System Management
Streamlining Communication for Enhanced Engagement
Custom SMS Integration Solutions
✅ Seamlessly integrated SMS functionality into CRM systems and business platforms.
✅ Developed tailored SMS workflows to align with unique business communication needs.
✅ Enhanced customer outreach by enabling bulk messaging and personalized templates.
Case Study:
A healthcare provider improved appointment reminder efficiency, reducing missed appointments by 35%, through SMS integration with their CRM system.
Automated Messaging Systems
✅ Designed automated workflows for campaigns, reminders, and real-time updates.
✅ Reduced manual tasks, saving operational hours and improving consistency.
✅ Enabled smart scheduling to optimize message delivery timing for higher engagement.
Case Study:
An e-commerce brand increased cart recovery rates by 25% after implementing automated SMS reminders for abandoned carts.
Multi-Platform SMS Management
✅ Centralized SMS management across diverse platforms for streamlined communication.
✅ Integrated SMS gateways like Twilio and Plivo for cross-platform functionality.
✅ Provided real-time tracking of message delivery, open rates, and responses.
Case Study:
A logistics company enhanced customer satisfaction by reducing delivery update delays by 50% using multi-platform SMS management solutions.
Real-Time Analytics & Performance Tracking
✅ Delivered actionable insights through real-time SMS analytics dashboards.
✅ Enabled data-driven adjustments to campaigns for improved engagement rates.
✅ Offered performance metrics to monitor delivery efficiency and response rates.
Case Study:
A retail chain optimized its SMS campaign strategy, achieving a 40% growth in customer engagement after analysing and refining message targeting through analytics.
Business Analysis & Insights
Empowering Data-Driven Decision Making
Strategic Business Analysis
✅ Conducted comprehensive market and organizational assessments to identify growth opportunities.
✅ Developed actionable strategies to improve efficiency and increase profitability.
✅ Achieved 20% growth in revenue for clients by aligning business processes with market trends.
Case Study: A retail company expanded its operations successfully after implementing insights-driven strategies, leading to a 35% increase in market share within a year.
Performance Metrics & KPI Development
✅ Designed tailored performance metrics to evaluate organizational effectiveness.
✅ Implemented KPIs to monitor productivity, profitability, and employee performance.
✅ Improved operational efficiency by 40% through continuous monitoring and optimization.
Case Study:
A logistics firm reduced delivery times by 25%, enhancing customer satisfaction through real-time tracking of performance metrics.
Risk Analysis & Mitigation
✅ Identified potential risks across business operations and proposed proactive solutions.
✅ Reduced financial and operational risks by designing mitigation strategies.
✅ Enhanced stability and resilience, ensuring long-term sustainability for businesses.
Case Study: A manufacturing firm reduced compliance-related risks by 50% using robust risk assessment and management tools.
Data-Driven Insights & Visualization
✅ Utilized advanced analytics tools to transform complex data into actionable insights.
✅ Delivered interactive dashboards and reports for clear and real-time business insights.
✅ Improved decision-making speed and accuracy by 30%, empowering teams with easy-to-understand data visualizations.
Case Study:
An international consultancy firm improved client retention rates by 45% through data-driven insights and personalized service recommendations.
Business Operations Management
Streamlining Communication for Enhanced Engagement
Workflow Streamlining & Optimization
✅ Analysed and restructured workflows to eliminate inefficiencies and reduce operational bottlenecks.
✅ Implemented automation solutions, reducing manual processes by 40%.
✅ Improved overall productivity and team coordination, delivering faster results.
Case Study:
A logistics company increased shipment processing speed by 35%, leading to faster delivery times and higher customer satisfaction.
Cost Management & Resource Allocation
✅ Designed cost-cutting strategies without compromising operational quality.
✅ Enhanced resource utilization, improving output while reducing overhead costs.
✅ Achieved an average 25% reduction in operating expenses across projects.
Case Study:
A manufacturing firm saved £500,000 annually by optimizing resource allocation and reducing excess inventory.
Real-Time Performance Tracking
✅ Integrated advanced analytics tools for monitoring operations in real time.
✅ Enabled data-driven decisions through detailed performance dashboards and KPI tracking.
✅ Increased operational accuracy by 30%, reducing delays and errors.
Case Study:
A retail chain improved stock availability by 20%, boosting sales and customer satisfaction through enhanced performance monitoring
Team Coordination & Training
✅ Implemented streamlined communication channels to improve cross-department collaboration.
✅ Delivered targeted training programs to equip teams with modern tools and techniques.
✅ Improved employee efficiency and engagement, resulting in 15% higher retention rates.
Case Study:
A healthcare organization reduced patient processing times by 20% after improving interdepartmental coordination and upskilling staff
Business Strategy & Digital Transformation
Streamlining Customer Engagement
Growth Strategy for AI & Automation-Driven Businesses
✅Helped startups and enterprises scale from 1 to 25+ employees by optimizing operations.
✅Designed business automation frameworks, improving operational efficiency by 40%.
✅Provided digital transformation consulting, aligning AI, CRM, and VoIP solutions with business goals.
Case Study: A SaaS company increased revenue by 40% in four years through AI-driven process optimization.
Sales Funnel Development & Optimization
✅Built AI-powered customer segmentation and personalized sales funnels.
✅Optimized email automation and lead nurturing, improving engagement rates by 30%.
✅Developed automated lead qualification processes, increasing sales pipeline efficiency.
Case Study: A professional service firm improved customer acquisition by 45% through AI-optimized sales funnels.
IT and Cybersecurity
Streamlining Customer Engagement
Infrastructure Security & Threat Mitigation
✅ Deployed advanced firewalls, intrusion detection systems, and endpoint security to safeguard IT environments.
✅ Conducted proactive vulnerability assessments, reducing cyber threats by 50%.
✅ Ensured 99.9% uptime and protection for critical systems.
Case Study: A financial services company avoided potential losses of over $1 million by implementing a multi-layered threat mitigation strategy.
Data Protection & Compliance Solutions
✅ Developed strategies to secure sensitive data, aligning with GDPR, HIPAA, and PCI DSS standards.
✅ Designed robust encryption and backup systems to prevent data breaches.
✅ Reduced compliance risks by 35%, ensuring legal adherence across operations.
Case Study: A healthcare provider minimized patient data exposure risks, achieving 100% compliance with regulatory audits.
Cybersecurity Monitoring & Incident Response
✅ Implemented real-time monitoring systems to detect and address threats immediately.
✅ Designed incident response protocols to minimize downtime and operational disruptions.
✅ Reduced recovery times by 40% following cybersecurity incidents.
Case Study: A retail company reduced operational disruptions by 25% with a tailored incident response plan, restoring services within hours.
Employee Awareness & Training Programs
✅ Delivered cybersecurity training modules to educate employees on best practices.
✅ Reduced phishing and malware incidents by 60% through awareness campaigns.
✅ Improved organizational security posture across all departments.
Case Study: A tech startup strengthened its security by reducing employee-related security breaches by 75% following customized training programs.
Compliance & Regulatory Advisory
Ensuring Business Integrity & Risk Mitigation
Regulatory Compliance Solutions
✅ Provided in-depth guidance to navigate industry-specific regulations such as GDPR, HIPAA, and ISO standards.
✅ Tailored compliance frameworks to align with organizational operations and regional legal requirements.
✅ Enabled seamless adaptation to evolving regulatory landscapes to avoid costly penalties.
Case Study:
A financial institution achieved 100% audit compliance across 10 branches, avoiding potential fines and enhancing client trust through a custom-designed compliance solution.
Risk Assessment & Mitigation Strategies
✅ Conducted comprehensive risk assessments to identify vulnerabilities and gaps in compliance.
✅ Designed proactive mitigation strategies to reduce exposure to legal and operational risks.
✅ Implemented tools for continuous risk monitoring and response.
Case Study:
A manufacturing firm reduced compliance-related risks by 50% after implementing a proactive risk assessment and monitoring plan.
Policy Development & Implementation
✅ Developed actionable policies and procedures tailored to organizational needs.
✅ Integrated compliance measures seamlessly into business operations without disrupting workflows.
✅ Conducted workshops to ensure all teams aligned with newly implemented policies.
Case Study: An international logistics company improved operational compliance by 40% through a custom policy development initiative, minimizing cross-border regulatory challenges.
Training & Awareness Programs
✅ Delivered interactive training sessions to educate teams on compliance protocols and best practices.
✅ Designed awareness programs to keep employees updated on shifting regulations.
✅ Improved team accountability and reduced compliance errors significantly.
Case Study: A healthcare provider increased employee compliance rates by 75% through tailored training programs and awareness campaigns.
Trusted by Businesses & Industry Leaders
I bring a unique combination of technical expertise and business acumen to help your organization thrive.
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“BhavPro transformed our business operations using AI & CRM automation, reducing costs by 60% while improving efficiency.”
John Doe
CEO, Tech Solutions Inc
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“With SEO and digital marketing, we saw a 400% increase in website traffic and inbound leads.”
Marketing Director, Global Retail
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“Our VoIP system was completely overhauled, reducing costs and enhancing team communication efficiency.”
CTO, Enterprise Solutions
Why Choose BhavPro?
I bring a unique combination of technical expertise and business acumen to help your organization thrive.
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15+ Years of Experience
Proven track record in AI, VoIP, CRM, and business automation
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Real Results
Real case studies and a history of transforming businesses.
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AI-Driven Innovation
AI, automation, VoIP, CRM, and digital growth strategies.
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End-to-End Consulting
Tailored solutions that fit your business needs.
Ready to optimize, automate, or scale your business?
Let’s discuss how my expertise in AI, VoIP, CRM, and digital marketing can help your business grow.
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Proven track record in AI, VoIP, CRM, and business automation
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Contact Information
📞 +447448135897
📧 hello@bhavpro.com
📍 Leicester, United Kingdom